In Safari browser you have to use the built-in player due to restrictions from Apple, which doesn't allow controlling the video quality

In your player's menu try to find "Add subtitles" option and select downloaded subtitle file.
If you have a PC, we recommend using VLC video player (http://www.videolan.org/vlc), subtitles should connect automatically.

Please make sure that your playback speed is set to 1.00, this has been the main cause for suddenly losing sound on Smart TV browsers

Without active subscription you can only watch 30 minutes and translate 40 words daily. For example, if you reached your limit today at 13-00, you can continue watching tomorrow at 13-00.

For choosing the translation language you should go to the page https://ororo.tv/users/settings and choose your language on the bottom of the page.

If the menu isn't hiding, you might have accidentally pressed the C button, which controls the hide or show menu. Try to to toggle this option.

It could be connected with this specific setting in Chrome browser: https://www.howtogeek.com/428416/how-to-enabledisable-multiple-file-downloads-in-chrome/.
Please, check in another browser or Chrome's Incognito mode. If it's okay there, then most certainly the issue is in this setting.

If you are using iPhone or iPad, then, unfortunately, Chrome stopped supporting Chromecast in iOS. We recommend using Web Video Cast.
If you have another device, please, plug off your Chromecast, wait 10 seconds and then plug it back in, restart your browser and check again.

We're aware of some issues on different Smart TVs, but unfortunately, we can't fix all of them. Each TV has its own browser with its own bugs that are beyond our control to debug and fix.
We recommend using Chromecast. We fully support it and it should provide a much smoother experience. We apologize for any inconvenience this may cause.

Try visiting this link, it will set a different video format for you.

If it doesn't help then the reason may be in the Chrome settings: "hardware acceleration". Please, try to disable this option. Here is the description how you can do it: https://pureinfotech.com/disable-hardware-acceleration-chrome/.

This problem started in version 119 of Chrome and we hope it'll be fixed soon, meanwhile you can do the following:
1. Enter in the browser's address line: chrome://flags/#use-angle (if you use Chrome), edge://flags/#use-angle (for Edge), browser://flags/#use-angle (for Yandex)
2. Change the value of "Choose ANGLE graphics backend" to "D3D9"

If this doesn't help you can also disable "hardware acceleration" in browser's settings. Steps to disable this option: https://pureinfotech.com/disable-hardware-acceleration-chrome/.

We recommend not switching to fullscreen mode on your iPhone because it activates the built-in player which lacks our full functionality. For fullscreen viewing, simply turn your device to landscape mode and scroll down the page before starting the content to hide the browser menu at the top. If the menu doesn’t hide when you scroll down, make sure the "Show Tab Bar" option is turned off in Safari settings, more details: https://www.live2tech.com/show-tab-bar-safari-iphone-7.

Unlimited access

Unlimited subtitles translation

Ability to download videos and subtitles

To purchase a subscription please go to this page: https://ororo.tv/subscription.

Make sure you are logged into your paid account. You can try logging out and then logging in again. If the problem persists, please don't hesitate to contact us for further assistance.

We would be glad to review your message via email at support@ororo.tv or through the "Send message" button in the website footer

We recommend using online service to convert our file to xls format, for example: https://convertio.co/csv-xlsx.

Check if Private Browsing is disabled, more info: https://support.apple.com/en-us/HT203036

Please, check the Spam folder or request an email once more. If this does not help, contact us.

In order to change your password please enter your email on this page https://ororo.tv/users/password/new and click "Send instructions".
After that you’ll get an email with all the necessary instructions.

Most probably it's an error on VK's side. Please, try relogging into your VK account.

To install latest Ororo TV addon version from our official Kodi repository follow these steps:
1. Download our repository: https://ororo.tv/kodi/repository.ororotv/repository.ororotv-1.0.2.zip
2. Install the repository by selecting: «Settings - Addons - Install from zip file»
3. Install the addon: «Settings - Addons - Install from repository - Ororo repository - Video addons - Ororo TV - Install»

It may be possible for you to open file in Excel format. You can convert downloaded file from csv to xls format with this free service: https://convertio.co/csv-xls

We have a Kodi addon.

To install latest Ororo TV addon version from our official Kodi repository follow these steps:
1. Download our repository: https://ororo.tv/kodi/repository.ororotv/repository.ororotv-1.0.2.zip
2. Install the repository by selecting: «Settings - Addons - Install from zip file»
3. Install the addon: «Settings - Addons - Install from repository - Ororo repository - Video addons - Ororo TV - Install»

Purpose of our website is aimed exclusively at teaching foreign languages through various audiovisual materials.

We allow to post videos on a fair-use base, which means it is possible to use them ‘for educational purposes’ unless the rightholder stated otherwise. If rightholders decide to claim their videos back, they send a request and we fulfill it.

Please try to add disablehttp2=true option to your advancedsettings.xml file. You can do it by installing the addon in the first message from here: https://forum.kodi.tv/showthread.php?tid=362847&pid=3039723 and then going into Network tab and turning "network - disablehttp2" option on